. 15 FULL ICE When the Ice Maker's Ice BUCKET is Full 16 FRENCH-HEATER ON When French Heater operates Item #845498. Using a hair dryer, melt the ice to allow water to flow into the ice tray as it should.Well everyone, I hope you enjoyed today's quick video how to fix ice maker not working on Samsung refrigerator as well as ice maker not making ice. This is normal. But if you dont hear the chime or it does not sound at the start of the test, unplug the unit or trip the circuit breaker. 06-12-2022 If it is on the underside, there is no line of sight to it, and I can't feel it. Turn the leveler clockwise to raise the right side or turn it counterclockwise to lower. in. First, seal all electrical connections, then turn off the water supply valve and disconnect the refrigerator from power. Or, if your ice tastes funny, you may need to change the water filter. Do not use a power cord that has cracks or abrasion damage along its length or at either end. If the door is left open for 5 minutes, internal lights (in the fridge and freezer) will blink for 10 seconds and then turn on. If the door is left open for too long, the top internal LED will blink. But if it is slower or faster, adjust the pressure. Learn about careers at Cox Media Group. 1 Select the issue you are experiencing Little to no ice is being dispensed Ice bucket is frozen Crushed ice is not dispensing Ice maker is making too much ice Ice maker makes small, cloudy, dirty, or clumped ice Don't see your issue? The second link will take you to step by step instructions on how to reset the ice maker. How to resolve issues with the ice maker Watch on Verify the ice maker is turned on Make sure the doors are completely closed Don't overfill the fridge Check that the fridge is level Check for Child Lock Check the water supply Check the water filter Remove and clear the ice container Reset the ice dispenser Dispense ice frequently Prices pulled from the Amazon Product Advertising API on: Product prices and availability are accurate as of the date/time indicated and are subject to change. Mon - Fri: 8AM - 12AM (EST) / Sat - Sun: 9AM - 11PM (EST) 01-12-2021 If the ice maker of your Samsung refrigerator wont work after you reset it, consult your owners manual for steps to get it working again. Now depending on the brand or manufacture of refrigerator you have, some of the things I mention will be located in different locations. When the ice maker makes small, cloudy, or clumped ice, it could be something as simple as a dirty water filter, low water pressure, or high mineral deposits in your water. Did not fix the problem. Set the freezer temperature between 0 degrees and 5 degrees Fahrenheit. See my note below. Read full return policy Have one to sell? Replace it as soon as possible. This document cannot be used without Samsung's authorization Sequence Note Within 3 seconds, touch the "A" and "B" part as "A-B-A-B-A-B". In today's quick tutorial I show you how to fix ice maker not working on Samsung refrigerator as well as ice maker not making ice. Turn the thermostat from low to high and wait to hear an audible click. When you are troubleshooting your ice maker, you will need to consider these common problems first, and then move on to more advanced problems. JavaScript is disabled. 07:51 AM I am sorry to hear about this. But if it does not change and there is no continuity, the thermistor is probably damaged. 01-09-2021 05:32 PM This article details how to fix this problem quickly and easily.Photo Credit: Walmart.com. 01-04-2021 If the switch is turned on but the ice maker still doesn't work, check the switch for continuity with an Ohm meter. If this happens, then the pressure is right. Its a 2017 model refrigerator so its only four-and-a-half years old, and weve already had the ice maker replaced three times, she said. Test the start capacitor with a multimeter to check if it is defective. Supplying Demand carries over one thousand parts for Appliances, HVAC, and Plumbing, as well as repair tools and cleaning products. Use the refrigerator only for its intended purpose as described in this manual. Support is also available on your mobile device through the Samsung Members App. Please take our brief survey. Where is the ice maker reset button? 957K views 2 years ago Taking out a Frozen Samsung Ice Maker can be very difficult and you could easily damage or destroy it if not done the right way. But do note that it doesn't increase the cost of the products to you in any way or determine our verdict on a product/service. 04:47 PM If it is faulty, the dispenser wont work. However, this is hardly the case. Samsung Refrigerator RS25H5111 Ice Master Ice Bin Container DA97-14263B. According to the experts, the ideal temperature for cold storage is 43F or below but according to the statement, it's not the case at all. "The refrigerator temperatures range from 30-45 degrees, and the flex door refrigerator temperatures range from 41.5-46 degrees," said Butler (consumer). SamsungJace The second link will take you to step by step instructions on how to reset the ice maker. (Last edited They claim the ice makers on Samsung refrigerators with French door dispensers have ice crystals at the bottom, slushy ice, water under the crispers or running down the wall, and a noisy fan. Many Samsung fridge models have the icon Ice Off. There is a risk of electric shock or fire. If your Samsung Refrigerator has an. 04:32 PM ft. Capacity 4-Door Flex Refrigerator - Use Manual - Use Guide PDF. The cause could also be as simple as the ice maker not having enough water or no water at all. Ice build-up is the common culprit of an ice maker not having ice in the tray. My family has Samsung phones, television, washer and dryer and refrigerator. If the refrigerator or freezer doors will not close, it will impact cooling performance and eventually create frost. The judge will have to sign off on any deal. confirmation Chime bell at end. If there is, replace the faulty part and not the entire system. Your IP: The test begins after this. Warning: The sessions directory does not exist: . Using a multimeter, test the thermistor. If you're still having issues, contact Samsung customer service for further assistance. MsBri1 If they dont turn well, it means the motor is likely to be defective. Replace it. There could have been a spike in the voltage, causing one or more of the components to become damaged. in, It is under the front, very small button, use camera phone to see it. I've played with the switch, unplugged, etc. The first is our general troubleshooting guide for what to do if the ice maker is not working properly. Model #RF28M9580SG. You must log in or register to reply here. If they are cross-connected, the water and ice dispensing functions will not work correctly. by Thermador Refrigerator Dispenser Problems [Solved], How Do I Defrost My Samsung Ice Maker? 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Both sides are supposed to report back by Feb. 15. Take a look at the condenser coils and clean them if they are dirty. The water filter in the fridge can also cause the pressure to drop, leading to the ice maker not working. Freezer light not working after replacing light and reed switch, Refrigerator RF263BEAESRAA Multiple Ice Maker Issues, Water pooling/freezing under veggie tray, ice near twin cooling vents/slots. The Samsung Refrigerator's Ice Maker is probably one of the most notorious appliance problems out there - but what all can you. Moisture may form at times on the vertical hinged section. Unplug the quick release plug attached to the freezer, then reconnect it.. Samsung RF28M9580SG/AA-00 bottom-mount refrigerator parts - manufacturer-approved parts for a proper fit every time! Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. Catering and similar non-retail applications. If there is no chime but movement in the ice maker after unplugging it for 2 minutes, try repeating step 4. The alarm is enabled by factory default. 01 . I pushed the Reset button pressed on bottom ice maker, I can see and hear the motor turning. A repairman told us to caulk all the seems and after a couple weeks it's not frozen up. (Last edited 09:54 AM Double-check that the lever is pushed down and/or the ice maker is switched on. To adjust the height of the right side: Insert a flat-head screwdriver into the leveler of the right side front leg. We have affiliate relationships with the providers (Amazon, Clickbank, etc) of the products, goods and services that are linked to on this page and may be compensated when you buy. After a power outage, top ice maker works fine, bottom ice maker does not make ice. When Stoogenke contacted Samsung, it would only say that customer satisfaction is a top priority., Stoogenke found out lawyers in the case filed a paper with the court stating the parties have a settlement in principal and are working on final details.. Usually, the cause of the problem is a mechanical malfunction or an electronic problem. No need for expensive in-home service calls. Adjust it if it is and check the pressure again. Press and hold the button until you hear a chiming sound. this is not normal 0 Likes Share Reply shaneybhoy Much like the boards, it is rare for the compressor to become faulty or damaged. I have the same problem. Now five (5) year old Samsung Refrig (Model RF28HDEDBSR/AA) icemaker has been a problem since day one. Common solutions for: Refrigerator ice maker not working. There are several components in the control module of the ice maker that can fail and most are not sold separately. Do not hook the power cord over a metal object, place a heavy object on the power cord, insert the power cord between objects, or push the power cord into the space behind the appliance. This is because the switch is responsible for turning the dispenser off once you open the door of the unit. Sponsored. https://www.samsung.com/us/support/troubleshooting/TSG01001012/#samsung-ice-maker-is-not-making-any- https://www.samsung.com/us/support/troubleshooting/TSG01207806/, https://twitter.com/messages/compose?recipient_id=18768513, https://www.samsung.com/us/support/service/. Its an issue Action 9 has been covering since 2017. This ice maker assembly (part number DA97-15217D) is for refrigerators. Copyright 1995-2023 All Rights Reserved. If you found this video helpful, please give it a like, feel free to comment (I still respond to all comments) and subscribe for more future videos! (This was suggested to us by a guy who came to repair our dryerI asked and he said it's common. Not leveling the refrigerator can cause damage to the refrigerator or physical injury. 2023 Cox Media Group. Samsung is coming out tomorrow to fix it again. It's cable. If all is working well with the ice maker, then try to reset the ice maker. a hell of a lot more than it does to fix the ice maker on this one. It's working fine so far, except for a small issue with the ice maker. Make sure your ice maker is turned on.6 - Freezer temp - The ideal temperature for your freezer is 0 degrees F. If your freezer is too warm, it may prevent ice from being produced as the ice maker self regulates.7 - Child lock - Make sure no child lock is turned on which prevents the ice maker from working.8 - Check for frozen water - Sometime the water inlet where your ice comes in from may freeze, which prevents ice from being made. SamsungAl For it to work, it needs 20psi so if it is lower than that, the valve wont be able to let water through. Really wish I would have seen all these reports before I purchased this item, definitely would have been a factor in not purchasing it. Bragg wants Samsung to be held accountable. Consult your users manual on how to do this. Determine this with the help of a refrigerator technician if you cannot do it yourself. (before outage, was bottom ice maker was fine.). This switch frequently gets turned off by accident. ) in. I've played with the switch, unplugged, etc but so far it's staying on.